Cascades Bathrooms Privacy Policy

 

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. For the purposes of this documentation Cascades Bathrooms Ltd will be referred to as simply ‘Cascades’.

 

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

Cascades collects the following data:

  • Personal identification information (Name, email, address, phone number, etc.)
  • Demographic information (Age & gender etc.)
  • Geological information (IP Location etc.)

 

How do we collect your data?

You directly provide Cascades with most of the data we collect. We collect data and process data when you:

  • Fill out a quick contact form online.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards, social media accounts or via email.
  • Speak to us over the phone, in person, or via email and volunteer the data.
  • Sign up to our newsletter online.
  • Use or view our website via your browser’s cookies.

 

Cascades may also receive your data indirectly from the following sources:

  • Woodhouse Plumbing, Heating and Electrical Ltd.

 

How will we use your data?

Cascades collects your data so that we can:

  • To process your order / manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Analyse our customer profiles (demographics, geographics and further informative cookies) for internal reporting.

 

If you agree, Cascades will share your data with our partner companies listed so that they may offer you their products and services.

  • Woodhouse Plumbing, Heating and Electrical Ltd.

 

When Cascades processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Cascades securely stores your data at our office; 148 London Road, Northwich, Cheshire CW9 5HH, on password protected computers.

 

We keep the data collected indefinitely for historical profile comparisons and so that we can remind you of upcoming warranty expirations.

 

Marketing

Cascades would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Woodhouse Plumbing, Heating and Electrical Ltd.

 

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Cascades from contacting you for marketing purposes or giving your data to other members of the Cascades Group.

 

If you no longer wish to be contacted for marketing purposes, please email us at: enquiries@cascadesbathrooms.co.uk.

 

What are your data protection rights?

Cascades would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

  • The right to access – You have the right to request Cascades for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Cascades correct any information you believe is inaccurate. You also have the right to request Cascades to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that Cascades erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Cascades restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Cascades transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: enquiries@cascadesbathrooms.co.uk

Call us at: 01606 330152

Or write to us at: 148 London Road, Northwich, Cheshire CW9 5HH

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

 

 

How do we use cookies?

Cascades uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Customer profile analysis

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Cascades uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Demographics – Cascades uses these cookies so that we can better understand our target market profiles. Information can include age and gender.
  • Advertising – Cascades uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Cascades sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Cascades website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy too.

 

Changes to our privacy policy

Cascades keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30/10/2019.

 

How to contact us

If you have any questions about Cascades’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: enquiries@cascadesbathrooms.co.uk

Call us: 01606 330152

Or write to us at: 148 London Road, Northwich, Cheshire CW9 5HH

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Cascades has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website: https://ico.org.uk/

Phone: 0303 123 1113