OUR PROCESS

At Cascades, everything starts with design. From the moment you walk through the door to the final finishing touches, your dedicated interior designer is with you every step of the way, turning ideas into a space that’s truly yours.

OUR PROCESS

1. INTRODUCTION

Your journey starts with a visit to our beautiful showroom. Over a relaxed chat (and a cuppa), our team will get to know your taste, lifestyle, budget and timeline.

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2. HOME/SITE VISIT

Once we understand your bathroom goals, we'll come to you*. During this visit, a member of out team will take full measurements, assess the layout, and talk through what's possible within your space, blending creativity with practicality from the outset.

*A measuring and design fee applies, but it's fully deducted from your final bill.

3. DESIGN PRESENTATION

Once we’ve visited your home and completed a full measure up, we begin crafting your space. This is where the transformation begins. You’ll be invited back into the showroom for your personalised design presentation; a relaxed, inspiring session where your future bathroom comes to life on the big screen.

We’ll guide you through:

Professional CAD drawings so you can see your space laid out clearly. Here, you will get a feel for exactly what your bathroom could look like. There is tile, brassware, and paint swatches you can touch and compare in person. Your designer will also talk you through mood boards and colour schemes to help visualise the finished space.

We will also recommend products from trusted brands that match your lifestyle, taste, and budget.

4. PRE-INSTALLATION

Once everything is signed off, and you’re happy with the final design, we’ll arrange for the products to be delivered at a time that suits you. Our team will carefully ensure all the necessary items are on site, ready for the next steps in your transformation.

In the meantime, we’ll take care of booking our trusted and highly recommended local fitters. Alternatively, you’re very welcome to use your own fitter. We’ll provide a comprehensive fitters’ pack with all the details they’ll need.

5. INSTALLATION

Your designer doesn’t disappear once the design is done. We stay in touch throughout the installation process, available to you and your fitter for any questions or adjustments.

We’re all about making things easy and getting the details right.

6. AFTERCARE

After your bathroom is complete, we’ll return for a follow-up visit to make sure everything’s running smoothly.

Whether it’s a quick check in or future design tweaks, we’re always just a phone call away.

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